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Privacy Policy

March 1, 2024

Welcome to the Department of Beauty Bureau Agency (DBBA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using the DBBA platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

This Privacy Policy outlines the practices and procedures of the Department of Beauty Bureau Agency (DBBA), LLC, concerning the collection, use, and disclosure of personal information when using our website www.ncDBBA.com (the “Site”) and the services provided through the DBBA platform (the “Platform”). By accessing and using our Site and Platform, you agree to the terms outlined in this Privacy Policy. Please be aware that this Privacy Policy encompasses both the public-facing website and the services provided through the Platform. It explains how we collect, use, disclose, and protect your personal information. If you disagree with the terms of this Privacy Policy, please refrain from using our Site and Platform.

Information We Collect:

  • Types of Personal Information: We collect various types of information to provide and improve our services. The information we collect includes:
  • Personal Information: When registering on our Platform or using specific features, we may collect personal information such as your name, email address, postal address, phone number, and other relevant details.
  • Account Information: If you create an account on our Platform, we collect information associated with your account, such as your username, password, and preferences.
  • Transaction Information: Making payments on the Platform leads to the collection of transaction-related details, including payment method information.
  • Usage Information: Interactions with our Site and Platform, including IP address, browser type, device information, and access times, may be collected.
  • Content: Any user-generated content submitted on the Platform, such as reviews or forms, may be collected and stored.
  • Cookies and Tracking Technologies: We utilize cookies and similar technologies for tracking site activity, enhancing user experience, and analyzing trends.

DBBA Interactions:

  • When interacting with DBBA, you may provide certain user information, such as search queries, business or charity names, location information, and details related to your marketplace experiences. Additionally, when reporting a scam through DBBA Scam Tracker, you may submit personal information, including your name, state/province, postal code, email address, and telephone number. Information may also be collected when applying to be a DBBA arbitrator.

How We Use Your Information:

  • DBBA Advantage Deal: Your acceptance of the DBBA Advantage Deal involves honoring the 25% first-time customer discount when servicing clients referred by DBBA. This information is used to facilitate transactions and enhance the overall customer experience.
  • C.U.S.T.O.M.E.R. S.E.R.V.I.C.E.: We use your information to monitor and ensure adherence to the principles of C.U.S.T.O.M.E.R. S.E.R.V.I.C.E., fostering positive relationships and maintaining the high standards of service expected within the DBBA community.

Information Sharing and Disclosure:

  • DBBA Referrals: Information related to the DBBA Advantage Deal, including your adherence to the first-time customer discount, may be shared with salon members involved in DBBA referrals to facilitate seamless transactions.
  • Compliance and Enforcement: In cases of refusal to comply with the DBBA Advantage Deal or violations of the Code of Conduct, relevant information may be disclosed to DBBA administrators for compliance monitoring and enforcement actions.

Your Choices:

  • DBBA Advantage Deal Acceptance: By becoming a DBBA member, you acknowledge and agree to honor the DBBA Advantage Deal, including the 25% first-time customer discount, as outlined in the Code of Conduct.

Security:

  • Data Security Measures: We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy:

  • Notification of Changes: Any changes to this Privacy Policy will be communicated through the DBBA platform, and the effective date will be updated accordingly. Your continued use of the platform following such changes constitutes acceptance of the revised Privacy Policy.

Children’s Privacy:

  • Our Site and Platform are not directed at individuals under 13, and we do not knowingly collect their personal information.

Changes to this Privacy Policy:

  • We may periodically update this Privacy Policy to reflect changes in practices, notifying users of significant updates through the Platform or other means.

Liability:

  • The Department of Beauty Bureau Agency is not liable for any damages or losses resulting from the use of information provided through the form or selected contact methods. Users submitting the form and selecting their preferred contact method acknowledge and accept these terms.

Disclaimer – SMS:

  • By using The Department of Beauty Bureau Agency SMS service, users agree to the terms and conditions outlined, including message frequency, data and rates, opt-out instructions, support/help contact information, privacy policy, message content, no warranty, and changes to terms. Users acknowledge that they have read, understood, and agreed to these terms and conditions.
  • The disclaimer emphasizes the importance of accurate information, assures privacy, outlines SMS communication terms, and provides contact information for support. Users have the option to opt-out of SMS messages by replying with “STOP” and can seek assistance by replying with “HELP.” The disclaimer also directs users to DBBA’s privacy policy for further information.

Cookies and Other Persistent Identifiers:

  • Users are informed about the use of cookies on DBBA websites for enhanced functionality, personalization, and performance analysis. The disclaimer clarifies that certain cookies are necessary for site functionality and provides users with the option to manage their cookie preferences.

Your Ad Choices:

  • DBBA may allow third parties to collect and use information for interest-based advertising. Users are notified about their ad choices and provided with the option to learn more about interest-based advertising.

International Transfers:

  • Users visiting the site from outside the United States are informed that their information will be transferred to and maintained on computers located within the United States. The processing of information will be governed by United States law.

Community Listing/Posting and Interactions:

  • Engaging in community listings, postings, and interactions within the DBBA platform is contingent upon compliance with community guidelines. Users are urged to thoroughly review and adhere to these guidelines while actively participating in community-related activities. Participation in DBBA’s community listings, postings, and interactions is governed by the provisions set forth in this privacy policy. Users are strongly encouraged to interact with respect and responsibility. DBBA retains the right to collect and store any user-generated content, encompassing reviews, forms, or additional submissions within the community space.

DBBA Staffing Platform:

  • The DBBA Staffing Platform allows users to engage with staffing services. Personal information, such as name, email address, and relevant details, may be collected when using this platform. The information is used to provide and enhance staffing services.

Receiving Notifications and Opting Out:

  • Users may receive notifications related to their account, updates, promotions, and other relevant communications. The privacy policy outlines the purpose of these notifications and provides users with the option to opt-out if they do not wish to receive them.

Membership Agreement with DBBA:

  • In accordance with the Membership agreement with DBBA, members are required to provide outstanding services to DBBA referrals and clientele. This includes offering the best prices, honoring DBBA promotions with at least a 25% discount coupon for referred businesses, and ensuring the highest quality of service.

Free Account Creation and Exclusive Benefits for Paying Members:

  • Account creation on the DBBA platform is free, allowing users to claim or create a profile. However, exclusive benefits, such as unlimited access to the website’s distinctive features, are reserved for paying members. The privacy policy clarifies the distinction between free accounts and premium memberships.

Problems or Complaints with DBBA Privacy Policy:

  • Users with complaints about DBBA’s compliance with the privacy policy are provided with a contact email for support.

Acceptance of Terms:

  • By continuing to use the DBBA platform, you affirm your understanding and agreement with this Privacy Policy, the DBBA Advantage Deal, and the Code of Conduct. Thank you for being part of the Department of Beauty Bureau Agency community.

Governing Law:

  • This Privacy Policy is governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

Updates and Modifications:

  • DBBA reserves the right to update, modify, or revise this Privacy Policy at any time. Users will be notified of significant changes through the Platform or other means. Continued use of the DBBA platform after such modifications constitutes acceptance of the revised Privacy Policy.

Severability:

  • If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement:

  • This Privacy Policy, along with the DBBA Advantage Deal and the Code of Conduct, constitutes the entire agreement between you and DBBA regarding the use of the platform, superseding any prior agreements or understandings.

Waiver:

  • The failure of DBBA to enforce any provision of this Privacy Policy shall not be considered a waiver of its right to enforce such provision at a later date.

Interpretation:

  • Any ambiguity in this Privacy Policy shall not be construed against the drafting party, but will be resolved in a manner consistent with the applicable laws.

Confidentiality Commitment:

  • DBBA recognizes the importance of confidentiality in handling your personal information. We are committed to maintaining the confidentiality and security of the data you provide to us.

Responsible Data Practices:

  • DBBA adheres to responsible data practices, ensuring that your information is collected, processed, and stored securely. We continuously review and enhance our data protection measures to align with industry standards.

Transparency in Data Handling:

  • We are transparent in our data handling practices, providing you with information on how your data is collected, used, and shared. If you have any questions or concerns about the handling of your data, please reach out to our support team.

Your Trust Matters:

  • Your trust is essential to us, and we value the confidence you place in DBBA by providing your personal information. We strive to uphold the highest standards of privacy and security to maintain your trust in our platform.

Privacy Controls:

  • DBBA provides privacy controls to empower you with choices regarding the use of your personal information. You can adjust your notification preferences and manage certain data settings within your account.

Commitment to User Education:

  • DBBA is committed to educating users about privacy and data security. We provide resources and information to help you understand how your data is used, and we encourage you to stay informed about privacy best practices.

Community Collaboration:

  • We believe in collaborative efforts to enhance data protection. If you have suggestions or insights related to privacy and security, we welcome your input to strengthen our commitment to user privacy.

Continuous Improvement:

  • DBBA is dedicated to continuous improvement in privacy practices. We regularly review and update our policies, procedures, and technologies to adapt to evolving privacy challenges and maintain a high level of protection for your information.

Empowering Users:

  • Empowering users with control over their data is a priority for DBBA. We provide features and tools that allow you to manage your data settings and make informed choices about your privacy preferences.

Privacy Impact Assessment:

  • DBBA conducts privacy impact assessments to evaluate the potential impact of our practices on user privacy. This ongoing process helps us identify and address privacy concerns to better protect your information.

Your Feedback Matters:

  • DBBA values user feedback regarding privacy matters. If you have suggestions, concerns, or feedback related to privacy, please share them with us. Your input is invaluable in shaping our commitment to privacy.

Contacting Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or any other matter, please do not hesitate to contact us at info@ncdbba.com.

By continuing to use the DBBA platform, you affirm your understanding and agreement with this Privacy Policy, the DBBA Advantage Deal, and the Code of Conduct. Thank you for being part of the Department of Beauty Bureau Agency community.

Thank you for dedicating time to familiarize yourself with our Privacy Policy. Safeguarding your privacy is a paramount concern for us at the Department of Beauty Bureau Agency. We are unwaveringly committed to furnishing a secure and reliable platform for all our users. Your trust in entrusting your information to the Department of Beauty Bureau Agency is deeply appreciated. We remain steadfast in our commitment to upholding your privacy while delivering exceptional services.

Hours of Operations:
  • Mon-Fri: 9:00 A.M. - 5:00 P.M.
  • Saturday-Sunday: CLOSE
  • Holidays: CLOSE

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